Custom Duties & Import Taxes
When a package ships internationally, it may be subject to import taxes, customs duties, and/or fees imposed by the destination country. These charges are typically due once the package arrives in the destination country.
Sellers are responsible with ensuring to comply with laws and regulations of the country of destination.
Generally, the buyer is responsible for paying the additional costs such as duties, taxes, and customs clearance fees. These charges can vary widely and are often based on the price and type of item, package weight and dimensions, origin country, and the taxes, duties, and fees of the destination country.
Most sellers on Quorra Market cannot predict which of these fees will be applied, if any, and Quorra Market doesn’t expect sellers to calculate or collect these fees or taxes.
Quorra Market isn’t responsible for any additional charges that may apply after a purchase is completed on Quorra Market.
Certain countries may require certain documentation before the items are sent. If the necessary information is not provided, this may result in delays in the order.
Learn more about custom fees:
Information for sellers:
If you’re a seller located outside of Australia who ships a package to a buyer in Australia that is less than or equal to $1,000 AUD, and you ship using a commercial carrier, such as Fedex, you may need to include the information below to ensure the buyer receives their order without delay:
The item(s) total, shipping costs, GST charged, and full order total.
Australian customs authorities may look at the customs form to confirm that GST was paid on the order. Multiple items purchased in the same order should be shipped in the same package.
Sellers who ship packages using a national mail service, such as the United States Postal Service, PostNL in the Netherlands, Royal Mail in the United Kingdom, or Canada Post, may not be required to provide this additional information.
Sellers may consider consulting with their preferred carrier for more guidance on where to enter the information above.
Goods shipping between EU countries
Customs duty is not applied on goods sold within the EU. However, VAT may still be applicable and should be included in the purchase price at the time of sale. Since Quorra Market requires sellers to list their prices inclusive of VAT, the buyer should not have to pay any additional amounts other than the total price displayed at checkout.
Goods arriving into EU from non-EU country
When shipping goods from a non-EU country into an EU country, customs fees and import VAT may apply on these goods.
The amount of customs duty and import VAT to be paid will be assessed at the point of entry of the destination country. This may result in the buyer having to pay additional charges which are not included in the total price displayed at checkout.
Generally, VAT isn’t due when the total value of all goods in a consignment (value not inclusive of custom duties or transport costs) is less than the destination country threshold. The threshold may vary from €10 euro to €22 euro, depending on the EU country.
For import VAT, the rate that is assessed is the rate set by the country that the package is shipped to.
Customs duty does not typically apply on goods where the value doesn’t exceed €150 euro.
If you’re a seller located outside of the United Kingdom (UK) but you sell to UK buyers, you might be considered an “overseas seller”. Her Majesty’s Revenue & Customs (HMRC) defines an “overseas seller” as a seller who sells goods stored in the UK to UK consumers and doesn’t have a business establishment in the UK.
Information for sellers
Overseas sellers are required to register for UK VAT.
United States of America
Goods purchased from the US shipping overseas
Sellers in the US that are shipping overseas can enter their package information on the USPS website to determine which customs form is necessary.
Goods arriving into the US
When goods are shipped into the US, the buyer (“Importer”) is responsible for any fees/taxes/duty that may accrue on the merchandise when it clears Customs and Border Protection (“CBP”).
If any duty is owed, CBP will charge a processing fee for clearing the package. Duty and the processing fee are due at the local post office of the Buyer, where the package has been forwarded.
Information for sellers
Most paperwork for sending packages internationally has a section for providing CBP information. However, at a minimum it should include:
Seller's name and address;
Description of the item(s) in English;
Quantity of each type of item being shipped;
Purchase price in US dollars;
Weight of the item(s); and
Country of origin of the product itself.
Merchandise shipped through the international postal service is forwarded upon its arrival in the US to one of U.S. Customs and Border Protection International Mail Branches for clearance. If the item is less than $2,000 in value and is not subject to a quota or is not a restricted or prohibited item, a CBP official will usually prepare the paperwork for importing it, assess the proper duty, and release it for delivery.
Packages whose declared value is under $800 will generally be cleared without any additional paperwork prepared by CBP.
Learn more on the U.S. CBP website.